Helpline

+267 364 8383

Email

servicedesk@sesiro.co.bw

Privacy & Compliance
KYC

"With us, You are home."

KYC

Know Your Customer (KYC) requirements are a regulatory obligation designed to protect both clients and the insurer. By completing KYC documentation, clients help prevent fraud, ensure accurate records, and enable seamless service delivery.

Sesiro is committed to handling all client information securely and in accordance with data protection regulations.

  1. Filled Sesiro Individual KYC form
  2. Proof of Address
  3. Certified copy of valid ID (passport for non-citizens)
  4. Source of Funds/Income eg. confirmation of employment

Download Individual KYC Form 

  1. Filled Sesiro Commercial/Non-Individual KYC form
  2. Confirmation of banking details
  3. Certificate of Incorporation
  4. Corporate Resolution Signing Authority
  5. Notice of Registered and Postal Address
  6. Ownership and Control Structure
  7. Certified copy of valid ID of directors and key 
  8. Proof of residence of directors and key management
  9. Tax Clearance/Tax registration Certificate
  10. Trading License (where applicable)

Download Commercial/Non-Individual KYC Form 

Submit your KYC documents at kyc@sesiro.co.bw

Note: Clients are required to notify us of any changes relating to the above requirements and submit the relevant updated documentation.

Purpose of Processing

The personal data we collect depends on the use of the personal data. We collect the minimum personal data necessary for the stated purposes. The purposes for processing your personal data are detailed below:

Offer, administer and manage the Services provided to you including assessing, underwriting insurance policies, reinsurance processing,

Administer, investigate and settle claims or complaints in relation to insurance policies and/ or the Services provided

Communicate with you and to respond to your requests, inquiries, comments and concerns.

Carry out due diligence, identity, data validation, anti-money laundering, “Know Your Customer” and other business acceptance, vetting and risk management checks;

Process payments, including your payments for the insurance premium and any mid-term adjustments.

Fulfil legal and regulatory obligations, including applicable prudential rules and industry codes of conduct.

Perform analytics for risk modelling purposes and to analyse trends;

Research, audit, reporting and other business operations purposes

To maintain and improve our services

To maintain and improve our services, your Personal Data may need to be shared with or disclosed to our service providers and other organisations in our industry (in some cases, public or legal authorities). Further processing, where lawfully warranted, will only be carried out where it is compatible with the purpose of collection. Sesiro is committed to protecting the privacy of your Personal Data, by ensuring that your Personal Data is collected and used properly, lawfully and openly. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic.