Helpline

+267 364 8383

Email

servicedesk@sesiro.co.bw

"With us, You are home."
About Us

"With us, You are home."

WHO WE ARE

About Sesiro

Sesiro Insurance Company is a forward-focused short-term insurance provider, duly licensed by the Non-Bank Financial Institutions Regulatory Authority (NBFIRA), committed to serving with precision, innovation, and unwavering dedication.

As a 100% Debswana-owned company, Sesiro provides innovative and customer-focused insurance solutions designed to safeguard financial security and sustainability for individuals, enterprises of all sizes, and the mining sector.

For over 25 years, Sesiro is committed to building trust, delivering excellence, providing customer focused solutions, and enriching communities through meaningful and active partnerships with stakeholders.

25+
Years of Experience
100%
Customer Focused
Innovative
Solutions
Licensed
by NBFIRA

Mission

Sesiro exists to provide capable insurance solutions to its customers.

Vision

To be the leading indigenous insurance company in Botswana by 2028.

Core Values

Team Spirit

We operate with professional and mutual respect, which promotes collective responsibility, recognize the contribution of individual team members and strategic stakeholders as evidenced by active participation and sustained synergistic excellence.

Professionalism

Through conscience, uprightness, truthfulness, ethical, clean hands and independent mindset, the Institution is able to deliver on its promises. The Institution prides itself in delivery of quality teaching and learning that embrace international best practice. The Institution is committed to the culture of continuous learning, quality research and world-class service delivery.

Superior Customer Experience

Customer delight and superior experience are the core of Sesiro’s existence. Sesiro will be responsive to customer needs at all times through continuous consultation with its strategic stakeholders..

Thought Leadership

Sesiro leadership and staff will be viewed as today’s insurance industry think tanks and thought leaders. Sesiro does not only seek to build a strong team with deep understanding of the insurance industry, but to also create a rich reservoir of knowledge and professionals for future success of the industry.

Inclusivity

Sesiro promotes the concept of affirmative action and protection of treatment of people with special needs. Therefore, Sesiro intends to ensure that it provides employment opportunities to people with disability as well as support acts of compassion and mercy through Corporate Social Investment dispensation.

Innovative

Sesiro recognizes people as its most valued asset and that its continued success and growth are synonymous with people. We therefore intend to create a positive work environment that motivates our people to unleash the best of themselves through innovation and creativity.

Accountability

As Sesiro family and Team, we hold each other accountable for everything that we do. We recognize that each team member’s actions affect other members one way or the other. We therefore act with caution, sensitivity and professionalism.

Botho (Good Manners)

Sesiro greatly values the concept of BOTHO and endeavors to inculcate every aspect of BOTHO into its way of doing business. BOTHO is characterized by compassion courtesy, selflessness and promptness in dealing with customers. This is demonstrated through hospitable gesture including giving a smile.

Integrity

The achievement of Vision and Mission is dependent on embracing high standards of ethics and consistently doing work with an attitude of fairness whilst treating others with civility and recognizing their dignity.