At Sesiro, we understand that claims are the most important moments in the insurance journey. Our claims process is designed to be clear, efficient, and supportive, ensuring clients receive timely assistance during difficult moments.

Submitting complete and accurate documentation enables faster turnaround times and smoother resolution.

To notify us of your claim, send an email to claims@sesiro.co.bw or contact 364 8383 with the following information:

• Name of the Policyholder
• Date of Loss
• Brief description of loss/accident
• Motor vehicle registration number (if Motor accident Claim)
• Contact Details
• Estimated claim Amount (if available)

Please note that claims notifications should be made within 30 days of loss.

Recommended Repairers

For your convenience, we have provided a list of recommended repair service providers who may assist with repair work.

Our panel of recommended repairers